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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DELILAH

March 19, 2026

1  out of  5
rating by DELILAH
"Initially all was great. Then Owen sped up my auto quote, didn't verify my Qualified Health Coverage Letter was sufficient for discounts, charged me $118.19 before I signed any documents. They won't match or beat my current provider. I'm getting the run around about canceling a policy I never signed for and the run around about getting my money back. I'm aware things take time to process and credit, but not getting anywhere and receiving constant emails to eSign documents is ridiculous. For over a week now. Not right."
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Mary Catenacci

March 17, 2026

5  out of  5
rating by Mary Catenacci
"I was looking for an insurance for my home &car . This agency has worked with me & been very personable helping me to get the best rate of reputable insurance in my area ."
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Mary we really appreciate you taking time to leave a five star review for Steve Smith, State farm!"
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Rich Fleschner

February 21, 2026

3  out of  5
rating by Rich Fleschner
"Professional, high employee turnover, consistent unexpected substantial rate hikes."
We responded:
"Rich, thank you for leaving a review. Yes, two of our 12 agents were changed out this year. Rate changes are beyond the control of the agent reviewed, company imposed, based on market "
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Isaiah Darnall

February 16, 2026

5  out of  5
rating by Isaiah Darnall
"Amanda is my agent and she did a great job great discounts I’m paying lower than I have in 5 years thanks to her help"
We responded:
"Isaiah, Amanda and I really appreciate you leaving a five star review for Steve Smith, State farm, and team of agents"
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Bryan Castle

February 13, 2026

5  out of  5
rating by Bryan Castle
"Amanda was great! She was able to increase my coverage and save me money."
We responded:
"Bryan, thank you very much for taking time to leave Amanda a five star review at Steve Smith State farm!"
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Deames Zablow

February 5, 2026

5  out of  5
rating by Deames Zablow
"Amanda was incredibly helpful and knowledgeable and helped walk me through this. Happy to be back with state farm!"
We responded:
"Deames, I really appreciate and want to thank you thank you for leaving Amanda @ Steve Smith’s State farm, a five star review!"
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Smiling Pearl

August 7, 2025

1  out of  5
rating by Smiling Pearl
"I recently visited this office to change my State Farm agent to this location. However, the lady at the office asked me to go back to my current agent and request them to transfer my data to this office. This instruction didn’t make much sense to me, possibly because of my accent. Later, I visited another State Farm office, and they completed the transfer without any delay."
We responded:
"Very sorry for your experience. It is true, we ask customers to try & work with their existing agent before taking the customer from a fellow St Farm agent. Thank you. "
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Stephany Dusett

June 24, 2025

5  out of  5
rating by Stephany Dusett
"Just switched from progressive and helped me save $340 for 6 months. Was very fast and easy."
We responded:
"Stephany thank you very much for leaving Steve Smith’s St Farm a 5 star review!!!"
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Joe LoDuca

May 14, 2025

5  out of  5
rating by Joe LoDuca
"Made it very easy to switch from progressive and got me a great discount, would recommend to anyone."
We responded:
"Joe, Thank you so much for the Google review!!! "
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Alex McDonald

March 31, 2025

5  out of  5
rating by Alex McDonald
"Very helpful. Shout out to Tyler for the awesome service. Thank you!"
We responded:
"Alex, we really appreciate you leaving us a five star Google review!"
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Stacy Atkinson

March 13, 2025

5  out of  5
rating by Stacy Atkinson
"Artur was great and made getting insurance quick and easy! Thank you!"
We responded:
"Stacy, we really appreciate you leaving us a Google review!"
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ardjan halilaj

March 8, 2025

5  out of  5
rating by ardjan halilaj
"I worked with Artur from start to finish, and I am pleased to have had the chance to work with him! Highly recommend!"
We responded:
"Adrian thank you for the 5-star Google review!"
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Viet Nguyen

March 6, 2025

4  out of  5
rating by Viet Nguyen
"I came to see Mr. Artur Zoto for my auto & home insurance days ago, and he has explained all the details and also recommend things i may need soon as life & health insurance etc. all in one in the same roof. I'm very grateful for his help."
We responded:
"Thank you for leaving Steve Smith’s St Farm a Google review! "
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Iesha Jordan

February 21, 2025

5  out of  5
rating by Iesha Jordan
"A.Moto assisted my family with our policies. Very informative, polite and patient!"
We responded:
"Thank you very much for giving Steve Smith’s St Farm & Artur a Google review! "
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Dana Simmons

February 6, 2025

5  out of  5
rating by Dana Simmons
"Staff was friendly and informative!"
We responded:
"Ms. Simmons, thank you so much for leaving a five star review at Steve Smith’s St Farm in Sterling Heights."
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Alaoade 1

January 16, 2025

5  out of  5
rating by Alaoade 1
"Thanks for looking out"
We responded:
"Also; thanks for the 5-stars!!!"
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Ariella

January 15, 2025

5  out of  5
rating by Ariella
"I worked with Rawley from the start to finish and I am very happy to have had the chance to work with him! In the past I would request a quote from State Farm and they would quote me so much I wouldn’t go any further…but Rawley worked to get my quote in a price range I was comfortable with. I would recommend Steve Smith’s office! I was not disappointed at all! Thank you Rawley!"
We responded:
"Arielle; we really appreciate your Google review!!!"
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Tom Krautner

January 15, 2025

5  out of  5
rating by Tom Krautner
"Great place!! Artur was a pleasure to work with!! Will highly recommend!!"
We responded:
"Tom we appreciate you taking time to leave us a 5 Star Google review"
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Tuck

January 10, 2025

5  out of  5
rating by Tuck
"Great staff that goes above and beyond to help me out!"
We responded:
"Thanks for 5-star review Tuck"
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Brixie Keckler

December 19, 2024

5  out of  5
rating by Brixie Keckler
"Amanda at this office is AMAZING! The whole staff is wonderful! Amanda made sure I had the coverage I needed, she didn’t try to over sell me things I didn’t need!! Reasonable prices. Great all the way around!"
We responded:
"Thank you Brixie for leaving a review. We two are proud of our Sterling Heights office manager, Amanda."
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John Shaffer

December 3, 2024

5  out of  5
rating by John Shaffer
"Great experience with Steve and his team! When I had to switch to a new vehicle due to unforeseen circumstances, Angel was incredibly helpful with this transition. She made the process very easy and was very informative. She walked with me step by step and answered all my questions!!"
We responded:
"Mr. Schaeffer thank you so much for taking time to leave us a Google review. I made sure Angel got a copy of your remarks. Thank you again Steve."
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kiều nguyễn thị

November 19, 2024

5  out of  5
rating by kiều nguyễn thị
"enthusiastic and friendly"
We responded:
"We really appreciate you taking time to give us a Google review!"
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T Bohlender

November 14, 2024

5  out of  5
rating by T Bohlender
"I am so happy I called this place. Give them a call they can help with all your insurance needs. I worked with Artur. He took his time and went over all the numbers with me. I really appreciate the time and detail he took with my policy. You won't be sorry you called."
We responded:
"We really appreciate you taking time to leave us a review!!!"
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Janet Lang

October 29, 2024

5  out of  5
rating by Janet Lang
"TYLER MELLADO was very persistent in earning my business! He was very patient with every question I had and very respectful! Loved talking to him! Give this man a raise! Glad I switched to State Farm!"
We responded:
"Thank you Ms. Lang for taking time to give us/Tyler a Google review. "
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Gaile Hayes

October 28, 2024

5  out of  5
rating by Gaile Hayes
"Amanda was very pleasant to work with. She was also patient and knowledgeable of everything I asked her. Thank you so much Amanda"
We responded:
"Gaile it was awesome of you to leave a Google review for Steve Smith, State farm, and Amanda, we appreciate it!"