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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Najlaa Selman

Najlaa Selman

October 4, 2024

5  out of  5
rating by Najlaa Selman
"Thank you for the help. Tyler was helpful with lowering my insurance!"
We responded:
"Thank you for leaving a Google review for Steve Smith’s State Farm!"
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Michael Majerowski

October 3, 2024

5  out of  5
rating by Michael Majerowski
"Staff was very helpful with saving me money on my car insurance!"
We responded:
"Thank you very much Michael for leaving us a Google review for Steve Smith’s State Farm!"
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Kenny Spear

September 30, 2024

5  out of  5
rating by Kenny Spear
"Great experience!"
We responded:
"Kenny we appreciate you taking time to leave us a Google review! "
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Jeremy Gjonaj

September 19, 2024

5  out of  5
rating by Jeremy Gjonaj
"Arthur assisted me at Steve Smith - State Farm Insurance and got my rates down over $300 a month! With all the same coverage I had with Progressive! I also got renters and life insurance!"
We responded:
"Jeremy, thank you so much for taking time to leave us a Google review!"
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Amanda Maiorana

August 29, 2024

5  out of  5
rating by Amanda Maiorana
"Amanda was so easy to work with. She got us car insurance so quickly and even got us a deal when it came to renters insurance! Highly recommend!"
We responded:
"Miss Amanda, thank you so much for leaving us a Google review. We really appreciate it!"
Profile photo of Amanda Sue

Amanda Sue

August 26, 2024

5  out of  5
rating by Amanda Sue
"I had a rough start with State Farm until Sally became my agent. She was so helpful and knowledgeable in the field. She was very kind, and always went the extra mile for me. I definitely recommend this agency!"
We responded:
"Ms. Amanda, we really appreciate you taking time to leave SteveSmith’s State Farm a Google review!"
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Michele Lowe

July 22, 2024

5  out of  5
rating by Michele Lowe
"My agent Tyler Mellado did a great job setting up my auto insurance. He made the whole process of switching to State Farm easy and answered all of the questions I had. Would highly recommend to anyone!"
We responded:
"Miss Michele, thank you so much for taking time to leave us @ Steve Smith’s St Farm a Google review. I will forward a copy to Tyler."
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Janet Lang

July 8, 2024

5  out of  5
rating by Janet Lang
"TYLER MELLADO was very persistent in earning my business! He was very patient with every question I had and very respectful! Loved talking to him! Give this man a raise! Glad I switched to State Farm!"
We responded:
"Thank you Ms. Lang for taking time to give us/Tyler a Google review. "
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Gloria

July 2, 2024

5  out of  5
rating by Gloria
"Megan V. was very nice, courteous, efficient, with Excellent Customer Service!!!"
We responded:
"Gloria; Megan and I really appreciate you taking time to leave us a Google review. We hope you have a great Fourth of July."
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Aurora Garcia

June 28, 2024

5  out of  5
rating by Aurora Garcia
"My State Farm never failed me they the best I love my Sally & Amanda beautiful hard working woman thank you ladies we appreciate your hard wok & dedication & on making us feel like family the loyalty between agent & client is like a relationship & I’m thankful ours is the grooviest….. I love my State Farm"
We responded:
"Aurora my agents love your review and much appreciate you taking time to post it. Thank you so much!"
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Jacen

June 28, 2024

5  out of  5
rating by Jacen
"They have been my insurance company for over 10 years. I always get treated well by everyone there and they always makes sure I have the coverage I need."
We responded:
"J thank you so much for taking time to write a review on our agency. It is much appreciated."
Profile photo of Charles

Charles

June 26, 2024

5  out of  5
rating by Charles
"Excellent attention to detail and friendly staff at Steve Smith State Farm highly recommended."
We responded:
"Charles, thank you so much for taking time to write a review on our agency. "
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Gail Willinger

June 21, 2024

5  out of  5
rating by Gail Willinger
"Have been with this agency and with Steve for many years ! Why change a good thing - always lookin to out for his clients - staff is always super helpful and very courteous ! They have plenty to offer to you ! Would definitely recommend this agency"
We responded:
"OK, thank you so much for taking time to leave us a Google review! We really appreciate it. Thanks, Steve."
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Stephan Kapraun

May 28, 2024

5  out of  5
rating by Stephan Kapraun
"We have been with them for 20 years. They have the best customer service and the most competitive rates around. Highly recommended"
We responded:
"Stephan; thank you for taking time to place a Google review on Steve Smith’sState Farm. More importantly, thank you for 20 years of business!!!"
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Evan Oswald

May 17, 2024

5  out of  5
rating by Evan Oswald
"My State Farm representative was friendly and walked me through everything that was needed to get a home insurance quote!"
We responded:
"Thank you, Evan for taking time to write a Google review on our State farm office!"
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Jully Frankeberger

May 16, 2024

5  out of  5
rating by Jully Frankeberger
"I have had no problems with State Farm and their agents are very nice and helpful."
We responded:
"Jully thank you very much for taking time to write a review on Steve Smith, State farm"
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Sabrina Pace

April 26, 2024

5  out of  5
rating by Sabrina Pace
"I would highly recommend this agency! Tyler was informative and efficient with setting up my policy!"
We responded:
"Thank you, Sabrina for taking time to write a review on our agency. Steve Smith "
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Arnett Vaughn Jr.

April 24, 2024

5  out of  5
rating by Arnett Vaughn Jr.
"Good!!! Amanda is very nice 😊"
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Robert Gasper

April 16, 2024

5  out of  5
rating by Robert Gasper
"Great service, fast and accommodating with my schedule. Over the last year, I've had to make a few changes to auto and insure personal property separate from my homeowners insurance policy. I call, I explain what I need and within an hour I have my new policy in my inbox. They even handle the payment for me when I make those changes."
We responded:
"Robert, thank you sooo much for taking time to give us a review!!! Steve"
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Mary Anne Curcuru

February 8, 2024

5  out of  5
rating by Mary Anne Curcuru
"Our representative/agent Amanda, has been amazing."
We responded:
"Mary Anne; we really appreciate you taking time to provide a Google review! Amamda thanks you too. SS"
Profile photo of Gabriela Micova

Gabriela Micova

November 15, 2023

2  out of  5
rating by Gabriela Micova
"State Farm it’s raise my prices on 2 cars all the time I have drive safe and safe in my car and raise $800 . I just spoke with the Steve one time for so many years. When I want talk to him Kiresten told me I need to make appointments with him . Did hi make appointments with me when hi take my money. I’m looking for better price. It’s time to move on I been with them for so many years it’s kind of a joke having drive safe and safe and raise your rating. That’s ridiculous."
We responded:
"Ms. Micova feedback is always good. Of course, insurance companies set the rates not agents. As Kirsten explained the increase came from 30-thousand miles showing up on car in 10 months. And there was question on your address. My team offered to go to bat for you & submit receipts and documentation to explain away the issues, but we were unable to get from you what the company wanted. Re appointment, I have 2 offices and need a time to be there for your questions. "
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Jessica Jansen

March 7, 2023

1  out of  5
rating by Jessica Jansen
"Switched to this agent 2 years ago. Everything was fine at first but since June I have had numerous problems. The autodraft amounts have constantly changed, I have to fill out my PIP forms every other month. I've also had to resubmit my health insurance verification letter 4 times since June when it should only have to be submitted once a year at policy renewal. They added my 18 year old stepson to the policy that does not live with us and told me that we added him. (we did not) In order to remove him they stated that it was "the law" that I had to provide a copy of his license and show that he was insured under someone else. This may be state farm's policy but it is most certainly not the law. Every time I tried to get in touch with my policy manager it would take at least 2 phone calls before getting a call back or 2 emails. I am extremely disappointed. Cancelled and went somewhere else."
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Kevin Steward

December 2, 2021

1  out of  5
rating by Kevin Steward
"Had been insured through Steve Smith for over 5 years and service has been on a steady decline since. Changes I had asked to have made on my policy did not happen on multiple occasions and when it came time to make a claim of course I wasn't covered as I had requested. Was told it was my fault for not following up to ensure the changes were made. Finally switched to a different agent and they spent an entire day sorting out my policy to have it setup the way I wanted it all along. No concern for customer satisfaction."
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Stavro Knwza

September 7, 2021

1  out of  5
rating by Stavro Knwza
"Really like kd this place until they did my mom wrong. They told her her policy expires on September and then it was ending on July and now she has to start a whole new policy and now when she starts her new policy she’s gonna pay way more. They’re just trying to milk peoples money."
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Meg Ewald

May 21, 2021

1  out of  5
rating by Meg Ewald
"I haven't reached out to any State Farm for a quote before. So I was surprised that they called me to give me a quote on auto and home insurance. They called me twice to give me a quote, in the same day. I told them I was not interested because I just recently switched my car insurance and was just generally not interested. The guy who called me, called me back after 5 seconds of hanging up(the 3rd phone call today), just to call me the wrong name and complain to me about me 'making him wait all day to give me a quote'... This entire interaction was the most uncomfortable and unprofessional experience of my life. His tone, not listening, and then calling me back to complain to me was extremely unprofessional. I'm sure there are some good insurance agents here but the guy who called me was atrocious. I will never do business with State Farm."